We generally provide same day delivery within Edmonton and surrounding region , Monday - Saturday on orders placed prior to 1:00 pm. Delivery charge is based on one delivery attempt and we reserve the right to charge for additional delivery due to recipient not being available or incorrect delivery or recipient information provided. In all circumstances we will do our best to ensure that the delivery is made as you have requested, however we can not commit to or guarantee specific delivery times or deadlines.
To provide you with the best possible service, you can cancel your order if it has not yet been created by our florist, sent out on delivery, or is already delivered. If we can cancel the order prior to it being created we will provide a full refund.
Unfortunately, we are unable to cancel or change orders already created by the filling florist, in route to the location or already delivered. Refunds will not be issued in these situations.